SMS Policy

Houston Personal Injury Lawyers. Power Up.

SMS Policy

Effective Date: Sept 1, 2026

Gustin Law Firm, PLLC (“Gustin Law Firm,” “we,” “us,” or “our”) operates an SMS messaging program to communicate with clients, prospective clients, and other individuals regarding their inquiries, legal matters, and scheduling. By opting in to receive SMS messages from Gustin Law Firm, you agree to the terms outlined below.

Program Name

Gustin Law Firm SMS Notifications

Program Description

The Gustin Law Firm SMS Notifications program provides text messages related to:

  • Follow-ups related to inquiries and consultation requests
  • Consultation and appointment scheduling, confirmations, and reminders
  • Case status updates and requests for documents or information
  • Important notices related to your matter or our services
  • Occasional informational messages from the firm

Messages are sent only to individuals who have provided express consent to receive SMS communications.

No Attorney-Client Relationship

Receiving SMS messages from Gustin Law Firm does not by itself create an attorney-client relationship. Please do not send confidential or sensitive information by text message. For detailed matters concerning your case, please call our office.

Message Frequency

Message frequency will vary depending on your interaction with Gustin Law Firm, but you can generally expect no more than 2–6 messages per month, unless additional messages are required to respond to a specific request, inquiry, or active legal matter.

Message and Data Rates

Message and data rates may apply. Charges are determined by your mobile carrier and plan. Gustin Law Firm is not responsible for any fees charged by your carrier.

Opt-In Consent

By submitting your phone number through our website, intake forms, engagement agreements, or other communication channels, you consent to receive SMS messages from Gustin Law Firm. Consent to receive SMS messages is not a condition of retaining our services.

Opt-Out Instructions

You may opt out of the SMS program at any time.

  • Reply STOP to any message to unsubscribe
  • You will receive a confirmation message indicating you have been opted out

After opting out, you will no longer receive SMS messages unless you re-enroll.

Help & Support

For help or additional information:

Privacy

We respect your privacy. Your mobile number and messaging data will not be sold or shared with third parties for their own marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services. Information collected through the SMS program is used solely for communication related to Gustin Law Firm services.

For more information on how we collect and use data, please review our Privacy Policy at https://www.gustin.law/privacy/.

Eligibility & Carrier Disclaimer

  • You must be at least 18 years old to participate
  • Wireless carriers are not liable for delayed or undelivered messages
  • Message delivery is subject to effective transmission from your carrier

Changes to This Policy

Gustin Law Firm reserves the right to modify or terminate this SMS program or policy at any time. Updates will be posted on our website, and continued participation constitutes acceptance of those changes.

Contact Information

Gustin Law Firm, PLLC
3355 W Alabama St., Suite 1220
Houston, TX 77098
United States
(713) 528-8182

"Charlie Gustin is an amazing attorney who delivers results. "

He handled all the stress of my injury claim while I focused on recovery. I am so grateful for his team and his hard work and highly recommend them!

Sania Ali